We understand that you might have questions about our products, services, and processes, so we’ve compiled this FAQ page to provide you with all the essential information you need. If you don’t find the answer to your question here, please feel free to reach out to us. We’re here to help you bring your creative ideas to life!
What types of custom printed products do you offer?
We offer a wide range of custom printed products, including signs, banners, decals, vehicle graphics, business cards, flyers, and more. If you have a specific product in mind, please contact us for more details.
How can I place an order?
You can place an order directly through our website or by contacting us via phone or email. Our team is ready to assist you with any questions or custom requests.
What is the turnaround time for orders?
We offer lightning-fast turnaround times. However, the turnaround time varies depending on the product and quantity ordered. Typically, most orders are completed within 1 business day. For large or complex orders, it may take longer. We will provide an estimated completion date when you place your order.
Do you offer design services?
Yes, we offer professional design services to help bring your vision to life. Whether you need a new design or want to tweak an existing one, our design team is here to assist you.
Can I see a proof before my order is printed?
Absolutely! We provide digital proofs for your approval before we proceed with printing. This ensures that you are completely satisfied with the design and layout of your custom printed product.
What file formats do you accept for custom designs?
We accept various file formats, including PDF, AI, EPS, PSD, and high-resolution JPEGs. If you have any questions about your file format, please contact us, and we will be happy to assist you.
Do you offer shipping and delivery services?
Yes, we offer worldwide shipping and delivery services. We can ship your order directly to your location at no cost.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and PayPal. For large orders or special arrangements, please contact us to discuss payment options.
Can I make changes to my order after it has been placed?
If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order is already in production.
How can I contact customer service?
You can reach our customer service team by phone, email, or through the contact form on our website. We are here to help and answer any questions you may have.
What is your return policy?
Due to the custom nature of our products, we do not accept returns unless there is a defect or error on our part. If you encounter any issues with your order, please contact us immediately, and we will work to resolve the problem to your satisfaction.
If you have any other questions, feel free to reach out to us at any time!